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Our Course Offerings...

Business Conference

NQF Level 6 Facilities Manager

A Occupational Certificate, QCTO accredited course with a credit total of 262 credits designed to be delivered over a course of 24 months.

 

Curriculum Code: 102147

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Handyman

General Residential Repairer

A QCTO accredited course with a credit total of 31 credits designed to be delivered over a course of 3 months.

An ideal course for the Handyman of a Building

NQF Level 2

QCTO ID: 862202

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We offer a variety of short courses that can be beneficial to any Facilities Manager.
These courses are designed to be delivered over a 2 - 5 day period via online webinar training sessions,
where-after the student can obtain a certificate of attendance.
Our short courses can be presented on an Inhouse basis with tailor-made dates on request
provided that 4 or more students are enrolled by the requesting company.

Our short course offerings...

Young Businesswomen

Introduction to FM

Some of the Topics to be covered in this Course:

  • The Concept of Facility Management

  • Quality Customer Service

  • Quality in Service Delivery

  • Being Pro-Active with Customers

  • Outsourcing

  • Effective Communication

  • Conflict Resolution

  • The Facilities Team

  • Contract Management

  • Central Service Point (CSP) - Helpdesk

  • Occupational Health and Safety

Course Duration: 5 Days
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Architects at Work

Project Management

Some of the Topics to be covered in this Course:

  • Select a Work-Based Project for a Unit

  • Scope a Work-Based Project for a Unit

  • Develop a Project Plan

  • Develop Tools to Measure Key Performance Parameters

  • Implement the Plan and Evaluate Project Progress

Course Duration: 2 Days
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Businessman on Phone

Communication Techniques

Some of the Topics to be covered in this Course:

  • Written and Oral Communication

  • Meetings

  • Reports

  • Presentations

Course Duration: 2 Days
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Conflict-management.jpg

Conflict Management

Some of the Topics to be covered in this Course:

  • Sources of Conflict 

  • Explain Appropriate Techniques in Conflict Management

  • Describe the Appropriate Action Plan and Strategies to Manage Conflict

  • Explain the Attributes of an Effective Conflict Manager

Course Duration: 2 Days
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Shredded Paper in Waste Basket

Environmental Management

Some of the Topics to be covered in this Course:

  • Goals of Environmentally Responsible Management

  • Tracking the Office Waste Problem

  • Setting up a Recycling Program

  • Conserving Energy and Water

  • Seven Steps to Recycling Success

Course Duration: 2 Days
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