Short Courses

We offer a variety of short courses that can be beneficial to any Facilities Manager.
These courses are designed to be delivered over a 2 - 5 day period via online webinar training sessions,
where-after the student can obtain a certificate of attendance.
Our short courses can be presented on an Inhouse basis with tailor-made dates on request
provided that 4 or more students are enrolled by the requesting company.

Young Businesswomen

Introduction to FM

Some of the Topics to be covered in this Course:

  • The Concept of Facility Management

  • Quality Customer Service

  • Quality in Service Delivery

  • Being Pro-Active with Customers

  • Outsourcing

  • Effective Communication

  • Conflict Resolution

  • The Facilities Team

  • Contract Management

  • Central Service Point (CSP) - Helpdesk

  • Occupational Health and Safety

Course Duration: 5 Days
Course date: 23 - 27 May 2022
Safety Wear

Occupational Health and Safety

Some of the Topics to be covered in this Course:

  • The Basic Principles of the Act and the Accompanying Regulations

  • Explain the Requirements for Minimum Compliance Stipulated in the Act

  • Interpret the Management Controls Required to Achieve Compliance

  • The Obligations of Managers in Terms of Communication and Training

Course Duration: 2 Days
Course date: 08 - 09 March 2022
Man Welding

Risk Management

Some of the Topics to be covered in this Course:

  • Understand Potential Risks to a Unit

  • Identify Potential Risks and Assess Impact in a Unit

  • Develop Contingency Plans for Managing Risk

  • Test and Revise Contingency Plans

Course Duration: 2 Days
Course date: 14 - 15 March 2022
Architects at Work

Project Management

Some of the Topics to be covered in this Course:

  • Select a Work-Based Project for a Unit

  • Scope a Work-Based Project for a Unit

  • Develop a Project Plan

  • Develop Tools to Measure Key Performance Parameters

  • Implement the Plan and Evaluate Project Progress

Course Duration: 2 Days
Course date: 11 - 12 April 2022
Calculator

Finance in FM

Some of the Topics to be covered in this Course:

  • Understand the Key Concepts of Managerial Finance

  • Interpret Financial Statements

  • Describe and Prepare Financial Forecasts

  • Draft Budgets According to the Operational Plan

  • Supervise Financial Management of a Unit

Course Duration: 2 Days
Course date: 25 - 26 April 2022
Businessman on Phone

Communication Techniques

Some of the Topics to be covered in this Course:

  • Written and Oral Communication

  • Meetings

  • Reports

  • Presentations

Course Duration: 2 Days
Course date: 09 - 10 May 2022
Office Building

Building Management

Some of the Topics to be covered in this Course:

  • Maintenance Management

  • Building Exploitation

  • Building Operating Expenditure

  • Technical Systems

  • Architectural Systems

  • Electrical Systems

  • Plumbing Systems

  • HVAC Systems

  • Automated Control of Building Services

  • Environmental Issues

Course Duration: 2 Days
Course date: 16 - 17 May 2022
Window Cleaners

Soft Services

Some of the Topics to be covered in this Course:

  • The Facility Management Discipline

  • Facility Services such as Mail, Printing, Signage, Horticulture, etc.

  • Cleaning Services

Course Duration: 2 Days
Course date: 01 - 02 August 2022
Conflict-management.jpg

Conflict Management

Some of the Topics to be covered in this Course:

  • Sources of Conflict 

  • Explain Appropriate Techniques in Conflict Management

  • Describe the Appropriate Action Plan and Strategies to Manage Conflict

  • Explain the Attributes of an Effective Conflict Manager

Course Duration: 2 Days
Course date: 22 - 23 August 2022
Contract Signature

Contract Management

Some of the Topics to be covered in this Course:

  • Contract Law

  • Procurement of Contracts

  • Guiding Principles for Contract Management

Course Duration: 2 Days
Course date: 05 - 06 September 2022
Shredded Paper in Waste Basket

Environmental Management

Some of the Topics to be covered in this Course:

  • Goals of Environmentally Responsible Management

  • Tracking the Office Waste Problem

  • Setting up a Recycling Program

  • Conserving Energy and Water

  • Seven Steps to Recycling Success

Course Duration: 2 Days
Course date: 26 - 27 September 2022
Creative Office

Diversity in the Workplace

Some of the Topics to be covered in this Course:

  • Diversity in the Workplace

  • Valuing Diversity

  • Manage Team Members

  • Deal with Disagreements

Course Duration: 2 Days
Course date: 17 - 18 October 2022