Logbook Module 1
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Short Courses
We offer a variety of short courses that can be beneficial to any Facilities Manager.
These courses are designed to be delivered over a 2 - 5 day period via online webinar training sessions,
where-after the student can obtain a certificate of attendance.
Our short courses can be presented on an Inhouse basis with tailor-made dates on request
provided that 4 or more students are enrolled by the requesting company.
Introduction to FM
Some of the Topics to be covered in this Course:
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The Concept of Facility Management
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Quality Customer Service
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Quality in Service Delivery
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Being Pro-Active with Customers
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Outsourcing
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Effective Communication
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Conflict Resolution
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The Facilities Team
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Contract Management
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Central Service Point (CSP) - Helpdesk
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Occupational Health and Safety
Course Duration: 5 Days
Course date: 23 - 27 May 2022
Occupational Health and Safety
Some of the Topics to be covered in this Course:
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The Basic Principles of the Act and the Accompanying Regulations
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Explain the Requirements for Minimum Compliance Stipulated in the Act
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Interpret the Management Controls Required to Achieve Compliance
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The Obligations of Managers in Terms of Communication and Training
Course Duration: 2 Days
Course date: 08 - 09 March 2022
Risk Management
Some of the Topics to be covered in this Course:
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Understand Potential Risks to a Unit
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Identify Potential Risks and Assess Impact in a Unit
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Develop Contingency Plans for Managing Risk
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Test and Revise Contingency Plans
Course Duration: 2 Days
Course date: 14 - 15 March 2022
Project Management
Some of the Topics to be covered in this Course:
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Select a Work-Based Project for a Unit
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Scope a Work-Based Project for a Unit
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Develop a Project Plan
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Develop Tools to Measure Key Performance Parameters
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Implement the Plan and Evaluate Project Progress
Course Duration: 2 Days
Course date: 11 - 12 April 2022
Finance in FM
Some of the Topics to be covered in this Course:
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Understand the Key Concepts of Managerial Finance
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Interpret Financial Statements
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Describe and Prepare Financial Forecasts
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Draft Budgets According to the Operational Plan
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Supervise Financial Management of a Unit
Course Duration: 2 Days
Course date: 25 - 26 April 2022
Communication Techniques
Some of the Topics to be covered in this Course:
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Written and Oral Communication
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Meetings
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Reports
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Presentations
Course Duration: 2 Days
Course date: 09 - 10 May 2022
Building Management
Some of the Topics to be covered in this Course:
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Maintenance Management
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Building Exploitation
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Building Operating Expenditure
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Technical Systems
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Architectural Systems
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Electrical Systems
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Plumbing Systems
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HVAC Systems
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Automated Control of Building Services
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Environmental Issues
Course Duration: 2 Days
Course date: 16 - 17 May 2022
Soft Services
Some of the Topics to be covered in this Course:
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The Facility Management Discipline
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Facility Services such as Mail, Printing, Signage, Horticulture, etc.
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Cleaning Services
Course Duration: 2 Days
Course date: 01 - 02 August 2022
Conflict Management
Some of the Topics to be covered in this Course:
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Sources of Conflict
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Explain Appropriate Techniques in Conflict Management
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Describe the Appropriate Action Plan and Strategies to Manage Conflict
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Explain the Attributes of an Effective Conflict Manager
Course Duration: 2 Days
Course date: 22 - 23 August 2022
Contract Management
Some of the Topics to be covered in this Course:
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Contract Law
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Procurement of Contracts
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Guiding Principles for Contract Management
Course Duration: 2 Days
Course date: 05 - 06 September 2022
Environmental Management
Some of the Topics to be covered in this Course:
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Goals of Environmentally Responsible Management
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Tracking the Office Waste Problem
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Setting up a Recycling Program
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Conserving Energy and Water
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Seven Steps to Recycling Success
Course Duration: 2 Days
Course date: 26 - 27 September 2022
Diversity in the Workplace
Some of the Topics to be covered in this Course:
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Diversity in the Workplace
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Valuing Diversity
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Manage Team Members
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Deal with Disagreements